Refund and Returns Policy

Welcome to AceVaping! We’re glad to have you on board. To keep things easy to digest, here is a brief summary of our refund policy.

Refund Within 48 Hours

Changed your mind? No worries! You can return your item within 48 hours of the purchase and receive a 100% refund. Just reach out to us immediately and let us do the rest!

Refund Requests After 48 Hours

Missed the 48-hour window? This is what you need to know:
This does not apply if your order is already being prepared for customs or shipment.
But, even so, you might be entitled to an 80% partial refund for processing and preparation fees.

No Refund After Shipment

After you have shipped your product and received the tracking number, refunds are not available.

Customs and Insurance Coverage

Everything AceVaping sells is covered by warranty. You get a full refund—no questions asked—if customs hold or fail to release your shipment.

Wrong Address or Delivery Issues

Double-check your address at checkout! If delivery is not completed because the address is wrong or the customer is in error, the customer will have to pay for re-delivery.

Need Help?

Got questions about your order? We’re here to help! Reach out to us at any time by clicking the link in your confirmation email.
We at AceVaping strive to make your buying experience simple and hassle-free. Thanks for choosing us!